Privacy Policy

This Privacy Policy explains how The Best WordPress Hosting Company (accessible at https://wordpress-support.company), a WordPress site, collects, uses, and protects any information that you provide when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 10 July 2025.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

What We Collect

We may collect the following information:

  • Non-personally identifiable information related to your use of the website through Google Analytics 4 (GA4). This includes data such as:
    • Pages visited
    • Time spent on pages
    • Referring websites
    • Device information (e.g., desktop, mobile)
    • Geographic location (country/city level, not precise location)
    • Interactions with website content
  • Information related to your site’s performance in search results via Google Search Console. This includes data on how your site appears in Google Search, such as search queries, impressions, and clicks. This data is aggregated and does not identify individual users.

How We Use the Information We Collect

We use the non-personally identifiable information collected through GA4 and Google Search Console for the following purposes:

  • To understand website traffic and usage patterns: This helps us analyse data about web page traffic and improve our website to tailor it to user needs.
  • To monitor and improve our website’s performance: We use this data to identify popular content, understand user navigation, and troubleshoot any issues.
  • For internal record keeping and analytical purposes: The data helps us make informed decisions about website content and structure.
  • To optimise our visibility in search engines: Google Search Console data helps us understand how users find our site and allows us to improve our search engine optimisation efforts.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us by emailing [email protected].